I am not sure how to get my bond back? I have had trouble with the system login me out and following this booking the site is not clear or intuitive. Apparently, I had to attach more forms but I have no idea where this is supposed to happen. Finding the van and connecting to the host was easy though.
How to hire a motorhome or caravan with Camptoo
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking (with a maximum of €400) via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security deposit
You have to authorize the security deposit of €500 per caravan or €1000 per motorhome at least one day before your departure. If nothing happens during the trip, the security deposit will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
Our travellers about Camptoo
Travis About Camptoo
Wayne About Camptoo
We found the whole process of hiring via the website very easy and we got the camper we wanted at a very reasonable cost and hassle free. And at relatively short notice too.
Nicholas About Camptoo
First time using Camptoo but would definitely use again. Everything was dealt with seamlessly, even when I managed to mess up the booking dates. I spoke to Natalie on the phone and few times and she was lovely and super-helpful. Thanks!
Our travellers about their hosts
Linda About the camper from Michael
We had a brilliant time in Michaels van had everything we needed and Michael was very helpful and was always on the end of the phone if we needed any advice or guidance it was easy to drive and was everything we expected thanks again
Annette About the camper from Emma
Emma’s camper van is a real eye catcher . It’s very comfortable inside with everything you need . Driving it takes some getting used to , however it’s great once to get used to the gears and handbrake ( they are the old style ) A fun few days
Jean About the camper from Rachel
Rachel and Tom were amazing. They communicated with us well before our trip and were extremely helpful in all aspects. Were also happy for us to contact them throughout the trip for any queries. The camper was great, extremely easy to drive in spite of it being a big vehicle. Would highly recommend both vehicle and hosts to all travellers. Thanks Tom and Rachel.