I found the process of hiring and organizing payment, pick up and drop off very easy. The ability to message Paul directly helped in this and he responded to my messages in a timely manner.
How does hiring a campervan or motorhome with Camptoo work?
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security deposit
You have to authorize the security deposit of €500 per caravan or €1000 per motorhome at least one day before your departure. If nothing happens during the trip, the security deposit will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
Our renters on Camptoo
Belinda about Camptoo
Alberto about Camptoo
I have to say thank you. We have made a dream hiring thid van! Easy to drive, easy to live. The only point we didn't know is when you have a van you have to keep an eye on thousands of things! The windows, the batteries, the water... Anyway that worthy if you want to live a unique experience. Ross is a kind guy who helps you in whatever thing you need 24/7
Luke about Camptoo
Camptoo were great to deal with and very helpful along the way. Great to talk to the same people within the business all the time, really makes a difference.
Our renters on owners
Michael about the caravan of Hans
We hired this camper for a week to use on a private bush block in the south west. It was easy to use, towed well and was easy to set up at the site. The kitchen set up was good and the fridge worked very well. There was no power at our site so the solar blanket worked well to charge the battery even when it was overcast. All the equipment is in very good order and it has everything you need. We can highly recommend this camper.
Giovanni about the camper of Ann Marie
Thanks to Anne Marie for providing us with a great motor home. She was very accommodating always responded to our emails and calls. Motor home is clean, reliable and well presented.
Michelle about the caravan of Karen And Onrae
My family & I just had a wonderful time at Cotton Tree in Karen & Onrae's Exceed Family Van. I would highly recommend hiring with Karen & Onrae because they were great with their communication and flexible with any requests. The whole hiring experience was relaxed & enjoyable. Thanks again Karen & Onrae Michelle, Ben & Family