Was easily booked at quite short notice before our departure date. Had difficulty getting our driving licence cards uploaded. Had to photograph them and email in the end.
How does hiring a campervan or motorhome with Camptoo work?
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security deposit
You have to authorize the security deposit of €500 per caravan or €1000 per motorhome at least one day before your departure. If nothing happens during the trip, the security deposit will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
Our renters on Camptoo
Tom about Camptoo
Tim about Camptoo
Camptoo were generally helpful although we had to be quite persistent in getting all the details of our booking transferred when we had to change the dates due to a mechanical problem with the hired van. We had to make several calls before the insurance was transferred to the new dates. Also some of your automated communications were not helpful to us as they were in Dutch.
Jennifer about Camptoo
Was all good, loved it. maybe all I would say perhaps create a Single pdf file of ‘how to’ Spoon fed style for each van to hand out in so it’s one document. incase you get novices like ourselves hiring :)Knowing literally nothing ! Just might save you lot being hassled with questions 24/7 if it’s in one place. X
Our renters on owners
James about the camper of Malcolm
Malcolm meet at the arrival point on time and showed us how to use Hamish. Very simple and easy to understand. Had no issues during our week with Hamish and was perfect to travel the west of Scotland in.
James about the camper of Cliff
We picked "Yogi" up from Cliff and after a thorough explanation of what did what we started our adventure. Couldn't have gone better, a fabulous break on the East coast, with "Yogi" ticking away under my right foot never missing a beat. Thank you Camptoo, Cliff and special thanks to "Yogi".
Iain about the camper of Lee
A fantastic Immaculately clean and cool van! The booking process was Straightforward and easy from the get go, Lee was really responsive and helpful, replying to our questions promptly. The handover was thorough, and well needed to show us how to get the best out of the van. The diesel heater means you will never be cold. Lee has thought of everything you’ll need while you’re on the road and was easily contactable with any questions while you’re away. Can’t recommend this van enough!