It was a bit hard to get hold of someone to update my booking when I needed, my partner eventually go onto someone for me from home. If I could have updated my booking online would have been great. The owner of the van was going over it and making comments about dust. The van was returned in a very clean state and I thought they were looking for problems :( I told them about a small plastic part that had broken. There was a cleaning fee added so left me feeling a bit disappointed. All up it was a great way to hire a van at a really reasonable price. Thank you
How to hire a motorhome or caravan with Camptoo
Find an amazing motorhome or caravan
Choose a caravan or motorhome from our wide range that suits your holiday needs to make it that extra special. You can apply filters such as pick-up location, product types and the number of berths.
The advertisements give you a good overview of the caravan or motorhome, with pictures, descriptions and features. If you see something interesting, you can save it as a favourite to easily find it again the next time you are on Camptoo.
Ask a question or request a non-binding reservation
There are two ways to contact the owner of a motorhome or caravan via Camptoo: you can start a conversation by clicking the "Send message" button in the ad or you can directly "Request a reservation". If you’re still looking around, it is best to use the "Send message" option. Our owners are happy to answer your questions.
Once you have decided which motorhome or caravan you want to use for your holidays, it is best to "Request a reservation". The owner can then accept or reject your reservation. Even after the owner accepted your reservation request, you can still request other vehicles or even cancel the reservation. The reservation is only complete and final once you have made a payment.
Complete your reservation
Once the owner has accepted your reservation request, you can complete your reservation request. Finalize the simple verification procedure by updating your profile and fill in all the necessary details. Next, confirm your reservation by proceeding to the checkout. Complete your reservation request by paying a first installment of 50% of the total booking (with a maximum of €400) via our secure checkout process. 8 weeks before pickup we will send you a reminder to pay the balance.
Camptoo will transfer the funds to the owner once you have picked up your motorhome or caravan. This will guarantee that the motorhome or caravan will be there for you.
Please note: as long as you have not completed the reservation request, fellow travellers are still able to book the same vehicle for the same period. By completing the reservation request you agree to the terms and conditions of the hire.
Authorize the security deposit
You have to authorize the security deposit of €500 per caravan or €1000 per motorhome at least one day before your departure. If nothing happens during the trip, the security deposit will be refunded once your trip is over. If you want to insure your security deposit you can find proper excess reduction insurance here.
It can occur that you need to cancel your booking. In that case the cancellation policy will apply. We advise to get a travel insurance that properly covers you in case you would need to cancel your trip.
Our travellers about Camptoo
Larissa About Camptoo
Gail About Camptoo
Camptoo was wonderful when we had to urgently change the booking because of illness. All the financial arrangements were completed efficiently and the process of hiring a van easy. I have recommended Camptoo to others.
Jonathan About Camptoo
I found Camptoo to be very clear in how they communicate. The van was accurately described with sufficient photos available. All messages were clear, timely and friendly, and even the business whereby one buys insurance twice was well explained.
Our travellers about their hosts
Chris About the camper from Anna
The camper van was brilliant and Matthew and Anna could not have been nicer and more relaxed - particularly as we had never been in a camper before, let alone driven one! They were helpful and friendly all the way, and I could not recommend them enough. Thanks both of you!
Marc About the caravan from Babette
Lovely old time caravan, with everything you need to enjoy your vacation included ( tables, benches, coffee machine etc) very friendly and helpful renters. Thanks Babette!
Andrew About the camper from Richard
Overall a very impressive process. I have dealt with a few hire companies and been bitten everyone. Camptoo and Richard were great. The van was just what we needed and all that came with it was great. If I haven't bought one before or next trip then I will definitely use Richard and Camptoo again. 10 out of 10