Autotrail Apache 670SE 4 Berth Motorhome to Hire

From start to finish Adam was perfect. Answered any questions very quickly. The van was ideal and VERY clean and tidy. The bedroom was fantastic no need to pack it away every morning

We were grossly oversold the campervan we hired. I’ll start with the Ad; the add states that there are a number of things in the camper that were not present. AC in the cabin, (not present) AC in the living compartment, (not present), 220v on the road (not present) Rear view camera, (not working) heating (not working), TV (not working), Fridge (not working). That’s just the ad.

When we got the camper and started using it, the following became apparent. The hookup lead for the campsites power was broken, this lead to three nights without power before a helpful campsite owner helped us on the last night. This wouldn’t have been such an issue if the leisure battery was fully charged but it wasn’t. There was now power in the leisure battery meaning using the toilet, lights and other electricals was impossible. In addition to this, we don’t feel the camper was checked properly as in the cupboard there was food belonging to someone other than us, the pot of coffee had coffee so old in it, that it was a solid disc that came out in one go. The same again with the sugar.

In summary, we paid £94 per night for four night for something that served us the same as a tent would have. This was my first experience using camp too and possibly my last. I have written to you first to see what can be sorted before I take it up with the credit card company as we were sold something that was vastly different from what we received.”Thanks