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Iveco

Iveco 35S14 | (2 ratings)

Beverley, East Riding of Yorkshire, United Kingdom

About the owner

Owner Andrew

Accepts 100% of requests

Features

Year built:
2018
Free travel distance:
Unlimited
Fuel:
Diesel
Transmission:
Automatic transmission
Driver licence:
B
Berths:
4
Seats:
5
Seatbelts:
5
Seats while driving:
5

Description

Facilities

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House Rules

No smoking
Pets allowed
Family friendly
Snow destinations not allowed
Festivals allowed
Non-British license allowed
Minimum age: 23 years

Insurance

Cover
Comprehensive
Policy territory
Europe
Included
Alternative transport, Accomodation costs in case of repairs, Transport costs to garage and transport costs to alternative accommodation and Breakdown service

Deposit

The deposit for this camping vehicle is £500. The deposit will be returned to you after the rental period.

2 Ratings

Thomas
3/11/2021
Unfortunately we had a really bad experience. I recommend if you are a family you think very carefully about the van’s suitability.

We picked the van as our first family adventure. It was advertised as family friendly with space for 4 to sleep and 5 belted seats. Unfortunately what we did not realise until getting it home, was that the seat belts in the back were lap belts and thus unsuitable for kids. Not being experienced van owners, we did not think to ask about this and it was only googling we realised they are unsafe for child seats or booster of any kind. We contacted the owner immediately and he said we could drop it back and he would sort it with camptoo. We thanked him for understanding and dropped it back. We were relieved to find a last minute Motorhome from the site and as we expected a refund we booked it and were delighted our much awaited half term hol was not lost.

Unfortunately the owner had not ‘sorted it’ with camptoo in the way we had expected and he refused to refund our money. He said we should have known it wasn’t suitable or asked if it was suitable prior to booking, and he has also refused to amend the listing to clarify the belt situation, so that the same doesn’t happen to other families with kids using car seats or boosters. To us it is misleading to claim it is family friendly and not specify that in fact the rear seats are unsuitable for child car seats or at the very least to specify they are lap belt only which might have given us a clue to investigate.

We will have to pursue matters further as we can’t afford to lose the money we paid out for a van we couldn’t use. It’s next years holiday money. It is also just really upsetting the owner couldn’t act honourably or communicate clearly and we now have this headache to deal with.
Nathan
17/06/2021
Great communication from Andy! Camper van was in excellent and clean condition! Had everything we needed for our trip out. Would definitely recommend and will be looking to rent again in the future.